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SINGAPORE INSTITITUTE OF MATERIALS MANAGEMENT
Subject: E-Commerce
Individual Assignment
Lecturer: paddy tan
Name: Wu Bing/peter woo
Date: 15/07/2006
CATALOGUE
1 COVER PAGE ----------------------------------------page 1
2 CATALOGUE -----------------------------------------page 2
3 INTRODUCTION ------------------------------------page 3
4 Best E-commerce in DHL-----------------------------page4
5 Why DHL is so successful ------------------------page 5--6
6 Form about DHL---------------------------------------page7
7 Conclusion ----------------------------------------------page8
8 Reference ------------------------------------------------page9
INTRODUCTION
this report talks about why DHL is so successful in many
other competitor company. The reason is they used B2B
andB2C. Then I will introduce ecommerce tools of DHL.
DHL Create their own / unlimited shipping calculation
methods & DHL Global Mail At the same time, they know
their market. At last there is a form talk about DHL.
Best E-Commerce shopping cart software to create and design a state-of-the-art online store. Build a fully functional E-Commerce website ready to take online orders and process payments in real-time for both retail (B2C) and wholesale (B2B) business
DHL®, Ecommerce tools:
Live shipping prices. This is possible thanks to Fortune3's certified gateway integration system - for every order our software connects via IP to the carriers' Ecommerce servers - That's why the Fortune3™ shopping cart solution software offers online shoppers several shipping options with accurate rates to choose from - directly from these carriers.
Create your own / unlimited shipping calculation methods - Establish / design / create your own shipping methods and rates. Name the shipping methods the way you want - this special feature will integrate these shipping methods with your online shopping cart solution:
Set shipping prices either by product (fix or free) or by invoice amount - you can offer free shipping on orders over a certain amount ; or by total shipping weight; or by invoice amount and state of destination; or by total shipping weight and state of destination; or by live / real shipping rates / prices directly retrieved from FedEx®, USPS®, DH®L, and UPS® Online Tools
DHL Global Mail is the leading one-stop solution for high volume mailers, providing domestic and international mail solutions. Through its global distribution network of 40 processing centers the company provides secure, reliable distribution of business correspondence, direct mail, catalogues, publications and parcels worldwide. Value-added services include production services, online tracking and reporting, address correction, mail activity reports and chargeback systems. DHL Global Mail is 100 percent owned by Deutsche Post World Net.
DHL GLOBAL MAIL OFFERS U.S. ONLINE RETAILERS AND MAIL-ORDER COMPANIES GREATER OPTIONS FOR REACHING SHOPPERS IN ASIA
DHL Global Mail today announced a more affordable postal parcel shipping option for E-commerce and mail-order shipping to Asia. The growing numbers of online shoppers in Asia buying U.S. merchandise now have more choices for shipment with a service that cuts delivery times by 40% off current postal deliveries and adds new product features.
“This is an exciting development for e-commerce,” said DHL Global Mail President and COO Joe Phelan. “Asia makes up 30% of the world’s global mail-order, catalog and e-commerce retail sales and there is a growing demand for U.S. products. What we’re offering is an affordable, full-service parcel delivery service that will accelerate web sales in Asian markets.”
The product allows e-commerce and mail order retailers to send dutiable and non-dutiable packets and parcels up to 55 lbs. (25 kilograms) with delivery times of 5-6 days to Singapore, 6-7 days to Japan and 6-9 days to Hong Kong, Taiwan, Thailand, Philippines, Indonesia, Malaysia and Brunei. Parcels will move through network hubs in Singapore and Tokyo.
In addition to these improved transit times, the new parcel product offers additional features such as track and trace, customs clearance and a returns notification service that informs U.S. shippers about shipments that could not be delivered. Customers receiving parcels in Japan will be able to choose from six delivery time windows every day, including Sundays and holidays. The service in Japan, announced by DHL Global Mail in June of this year, is through a partnership with Yamato Transport USA, Inc.
“Carrying that service to so many other countries in Asia is an important achievement and just one more step in our strategy to offer our customers a truly global network," said Phelan. “Whether it’s t-shirts, CDs or vitamin C—we’ll ship it with a high performance, door-to-door parcel service that our customers have come to expect and at a cost online buyers in Asia will find very appealing."
Logistics leader 0f DHL 'know their markets'
China and India are promising markets for international companies seeking to expand business, but they have to create business models that fit those two markets, according to the president of DHL Japan Inc.
Companies that aren't in India or China today should stay away from any corporate business model that fits all. You have to have an India strategy and model, and you have to have a China strategy and model.
DHL Japan is the Japanese unit of the international express and logistics group DHL, a member of Germany-based Deutsche Post World Net. DHL has been providing international and domestic transportation services in India and China since 1979 and 1986, respectively.
To come up with a business model that matches the Chinese or Indian market, a company has to know business issues regarding those markets.
Zorn presented his views on business issues in India and China as a leader of a logistics company. One issue for India is high tariffs, Zorn said. "India still has high import duties and other tariffs. It depends on the kind of product, but it's about 28 percent, which is still very high and it's actually an impediment for any growth," he said.
Another issue in India is that infrastructure is still underdeveloped.
"Infrastructure doesn't really follow the pace of growth. That's a problem more so in India than in China, but certainly China is not the best either," Zorn said.
"Most of the roads aren't paved. When you're in the transport business, you know what that means. It's sometimes very difficult to transport things, especially in the express industry, from one place to another in the time we have," he said.
Zorn pointed out that 54 percent of roads in India are not paved.
In China, corruption between government officials and business people is also an issue, Zorn said. "China still has corruption. It's not encouraged by government. It's actually penalized very heavily by government, but at the same time, the reality is that it does exist," he said.
Zorn said it is important to have good relations with government officials to do business in China, but it should be within a legal framework.
"It's absolutely necessary to have and maintain strong relationships with either national or local authorities because everything in these countries is fairly regulated and very provincial. To have a license for Beijing doesn't mean you can do business in Shanghai or elsewhere," Zorn said.
"I have a very clear message: No shortcut is sustainable in the long run. It's only a matter of time before [corruption] pops up and becomes a scandal and you're in trouble. I think it's a business model that has no future, so my strong recommendation is don't even start with it. Don't take shortcuts--do it the long way. I think it's a better procedure," he added. {1}
with global expertise in express, air and ocean freight, overland transport and logistic solution. DHL combines worldwide coverage an in-depth understanding of local markets.
Below are the global facts and figures that show you the scale of the world largest express and logistics network.
Global Facts and figures
Number of Employees: around 285.000
Number of Offices: around 6.500
Number of Hubs, warehouses & terminals: more than 450
Number of Aircraft: 420
Number of Gateway: 240
Number of vehicles: 76.200
Number of countries &territories: more than 220
Shipment per year: more than 1.5 billion
Destinations Covered: 120.000
Conclusion:
Reference:
1 http://www.yomiuri.co.jp/dy/business/20060711TDY08008.htm
2 http://globalmail.com/pressroom/article9.asp
3 http://www.dhl.de/dhl?skin=hi&check=yes&lang=de_EN&xmlFile=3001216
4 http://www.fortune3.com/en/ecommerce_shopping_cart_tools.shtml
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